As an Alorica work at home team member, you get the flexibility to balance work and life while having access to all the tools and resources you need to deliver insanely great customer expectations. While they offer plenty of opportunities for Work at Home customer service careers, many of their corporate roles can be conducted virtually from home.
Work at Home gives you the flexibility to work a schedule that suits your lifestyle without the hassle of driving or commuting to a physical office location. This makes gas bills a thing of the past.
There is no dress code and the company allows you to wear what you want. If hired, you get additional medical and dental benefits. Read some FAQs below
What type of work will I be doing? Work-at-Home agents typically assist customers over the phone or through online chat, and help answer any questions or concerns the customer may have.
Will I be able to work a flexible schedule? Agents are able to set their own hours to work around their individual schedules. The company offers you flexibility with your time, and in turn, expect the highest degree of professionalism on the job. When it comes to customer service, professionalism and accountability, they expect nothing short of insanely great!
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What is the pay like? It depends on your program and the amount of time you work. The company offers work schedules that pay at a Per-Minute Rate, Worktime Rate, Per-Call or Guaranteed Hourly Rate. And, if your total earnings end up being less than minimum wage, your compensation will be bumped up to meet local minimum wage requirements on a weekly basis. On average, Alorica Work-at-Home agents make between minimum wage and $10/hr.
Will I be trained before starting? Absolutely. Alorica offers two types of robust training, depending on your client program. Rest assured, when you’re ready to start on Day 1, you’ll have all the knowledge and skills you need to excel!
Will I be paid during training? Of course! Training is conducted mostly online and can be done from the comfort of your own home.
You have the option to take advantage of comprehensive medical and dental benefits from an established employer. Medical and dental benefits contingent on number of hours worked.
What equipment do I need?
- Computer: PC (no Macs)
- Latest version of Windows Operating System
- Minimum RAM: 1 GB or higher
- Phone must be a feature free POTS land line (no voicemail, answering machines, call waiting, etc.). Cell phones and VOIPs are prohibited.
- Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)