Get instant messages direct from your small business online website using the WhatsApp or Facebook messenger using the WhatsChat free android app. WhatsChat actually focuses on WhatsApp and FB messenger. You can improve your customer service efficiency using this free mobile application for chatting.
You can share pictures, share links, and even have a voice and video calling when needed at the touch of a button. Connect with anyone, anywhere and get more of your work done.
The WhatsChat is simple and very familiar that it won’t scare your audience away. You can actually download it from the WordPress plugin and just do as instructed.
Send emojis or voice clips just to connect and let them remember you. Bring your customers to visit your small business online site wherever they are. The key is update!
Think Facebook messenger and WhatsApp! With an unlimited file sharing, you will never run out of space to promote your home based internet business.
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Why business online chat?
Business online chat builds better small business communication with your visitors. You can even hold a one to one meeting using a voice or video chat so you can have that key conversation wherever you are.
Let your online chat be a part of your small business communication solutions. It now allows you to make use of your small business blog as a hub for all your collaboration, lead generation marketing, communication and targeted content marketing.
Connect instantly via one to one chat or start a group chat to share ideas and discuss about your services or affiliate marketing. Invite people to join and share your ideas.
Stay on top of your affiliate advertising and share daily updates via WhatsApp. You do not have to be a marketing expert to know what quality and timely customer service is all about!
Free live chat supports provide real time answers. Customers do not need to leave your website and wait until you can answer their questions through email in a few days. Improve your conversion rates and provide real time answers to their questions.
A real time chat and information not only builds your customer’s confidence, but it gives them better shopping experiences. According to a survey, about 68% engage in live chat and 63% prefer to get back to a website with live chat for repeat purchase.
Indeed, the small business online chat adds a human factor to your website and effectively assigns your customer service agent to provide that timely information required before they make their purchase decisions. Yes, real time information is critical to your business blog.
Know that 44% of online consumers say that having questions answered by a live agent while in the middle of an online purchase is one of the most important features a website can offer. Potential buyers use live chat to know more about product specifications.
Some would want to compare products, but really, their credit cards are ready for the purchase! In fact, over 38% of online customers took their purchase decisions due to live chat sessions.
You have to admit that small business online live chat agents play a huge role in converting visitors to buyers. If properly trained, they can convert leads and generate more sales.
Having an online business chat app increases the average order due to the real time advice they get from the customer service agent. This is one of the best ways you can get for standing out and being in a competitive advantage. And, not to mention, it is free!
Increase your conversions and sales. Build long term relationships. Bring human help and create a better shopping experience.
How much more traffic should you actually be getting? What do you have to employ on your website to give them the experience your visitors so desire?
Responding faster to a lead or a potential customer is going to leave a better impression than making them wait around. What can make them happy may have a big impact on their potential to convert!
Live chat is one of the best tools you can have for free to help real people, because nobody wants to send a support email only to get a (possibly automated) response 48 hours later. Responding faster = more leads for your small business online.