We now have an emergency hotline number in the Philippines. President Rodrigo Duterte signed and implemented the Executive Order No. 56 on May 25 2018 that made the 911 in any service provider as your nationwide emergency hotline. This conforms with the international standards on emergency numbers for public telecommunication networks.
The new system replaced the old Patrol 117 hotline network. The Emergency 911 National Hotline Public Safety Answering Center (National Call Center) is under the direction and control of the Department of the Interior and Local Government (DILG).
The LGUs are enjoined to establish and run local 911 call centers within their area of jurisdiction using their own funds. These local 911 call centers shall be under the supervision of the National Call Center.
The primary units that would respond to the calls are the Bureau of Fire Protection (BFP) and the Philippine National Police (PNP). Other responders are the Armed Forces of the Philippines, National Bureau of Investigation, Bureau of Immigration, Philippines Drug Enforcement Agency and non-government organizations or hospitals.
All calls to the Emergency 911 Hotline shall be free of charge and other fees. All private communication carriers and telecommunication companies were mandated to ensure and provide uninterrupted connectivity and integration of all calls made by their subscribers to the Emergency 911 Hotline.
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The hotline was established to improve the public safety services including the existing peace and order of the country. The new public safety mechanism provided a clear command structure for responsibility and accessibility.
The order warns against prank calls made to the hotline. All fraudulent, hoax, or prank reports shall be dealt with in accordance with the existing and applicable laws, including the implementing rules and regulations of the EO.
In times of emergencies, most people do not know and are not aware what number to call for help in a specific locality. President Duterte finally solved the problem when he officially made the 911 as the national emergency hotline.
The city’s emergency hotline provides medical, fire, rescue, police assistance as well as K-9 units. One of the seen challenges in any rescue operation in the city is the traffic.
Got an emergency? 911 is the number you will dial and call anywhere you may be in the country. Philippines Emergency 911 line is working. If you meet an accident or see an accident along the road, please dial 911 for assistance.
The Twitter is Hotline 911 @911Philippines.