DSWD observes “No Noon Break Policy” and caters clients from 8:00 am to 5:00 pm straight. But before going, be sure to complete your needed requirements to avoid problems. The ideal processing time is 50 minutes maximum per client exclusive of the waiting/queueing time.
Applicants for AICS may proceed to the Crisis Intervention Unit of the DSWD Central Office, DSWD Field Offices in their respective areas, or satellite offices located at the local government unit.
This assistance for the payment of transportation expenses, such as to purchase tickets to air/ sea/ land transport facilities so they can return to their home provinces permanently or to attend to emergency concerns. It can be the death or chronic sickness of a family member in their home provinces and other emergency situations.
Poor, marginalized, vulnerable and disadvantaged individuals or families, currently having immediate need, returning home and permanently residing in the town or province, attend to emergency concerns such as death of loved one or care for a family member or relative who is sick in their home provinces or other emergency situation requiring their immediate presence, can avail of the assistance.
Get a stub number and register your name with the guard on duty. Take the interview and wait for the recommendation of the assistance requested. Received the approved financial assistance in the form of financial, guarantee, or referral letter.
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Who can avail
Stranded individuals due to typhoons
Individuals returning to their provinces
Victims of illegal recruitment
Victims of pick pockets
Having medical treatment in other places
Individuals having family members died in other places
Barangay Certification/Indigency/any valid ID
Social Case Study Report from LGU (optional)
Referral/Endorsement letter from legislator, if applicable
Release of assistance
Release of Cash outright assistance takes about 45 minutes per client
Issuance of Guarantee Letter (P5,000 and below) and/or Referral Letter takes about 45 minutes per client
Issuance of Guarantee Letter (more than P5,000) takes one day
Release of Check Assistance takes one to three days
DSWD provides cash assistance to beneficiaries upon their submission of documentary requirements based on the assistance requested. The amount of cash assistance given also varies depending on need.
Where to apply?
Nearest DSWD office in your area